Policies & Payments
Appointment Policy
To allow ample time for all patients and scheduled surgical procedures, we operate by appointment. Please realize that we make a sincere attempt to see each client on time. However, emergency cases always receive top priority, which is why occasionally we may run a little bit behind. Your understanding is appreciated.
Patient Arrival Policy
Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings, and other pets. This is one of the reasons we ask you to restrain your pet. We recommend that animals be placed on a leash or in pet carriers before entering our reception area.
For the safety of all animals in our care, we require that all vaccinations be up to date.
Payment
Payment is due at the time services are rendered. We accept a variety of payment options, including cash, Visa, Mastercard, Discover, American Express, and CareCredit.
CareCredit is a personal line of credit for healthcare, both human and veterinary, that works like a credit card. To apply, click here for the CareCredit Online Credit Application or call their 24/7 phone number at 1-800-365-8295.
