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All the staff at St. Charles Animal Hospital are amazing. As soon as you walk in you get a friendly greeting. The tech is friendly and helpful. The doctors are always willing to answer any questions. They take their time to address all concerns you may have. You can tell they really care about animals. You don't feel as if they are rushing to just get to the next patient. You won't find a more caring veterinary clinic in the southern Maryland area. Lori D.
I love this animal hospital SO much. They recently cared for our old girl Athena in her last weeks with us. My husband had her for 14 years and had to put her to sleep. It was horribly painful but St Charles animal hospital made it a beautiful experience. They are extremely kind and compassionate. Dr Neuman explained the process and gave us as much time as we needed to say good bye. The office is closed due to Covid but for these things you're allowed inside. After her passing we received a heartfelt card from the whole staff and our beautiful box of her ashes a few days later. As hard as it was, I have to say Dr Neuman and his staff made us feel so much better. They helped us cope with her passing and that's above and beyond their duty. They love animals. Also Dr Neuman got my cats on a better diet so they aren't obese anymore. He's passionate about feline diets and he has such a funny and great way of explaining it so that it sticks. I can't forget him explaining how cats like juicy critters so they need the moisture of wet food. I've been giving the same talk to my friends who feed their cats dry food. Anyway, trust me! If you love your animals take them here because they'll love your animal as much, if not more, than you. Jackie P.
Twice now St. Charles Animal Hospital has gone above and beyond for my furbabies! This is my babies regular vet and I've always been EXTREMELY pleased with their thoroughness during appointments, wait times, and overall care and concern. I have dealt with all 3 doctors, and all are equally amazing! When we unexpectedly lost our 2 year old Yorkie last year, a single rose in a vase was delivered to our house with a signed card with everyone's signature and heartfelt notes. Everyone from the front desk staff to techs, to the doctors truly cares. 2 times now I've had emergencies with my babies, and BOTH times they have been able to be seen right away. The first time my 5lb Yorkie swallowed my son's ADHD pill. Can you say Yorkie on speed?! We brought him in and they graciously fit him in and the end of a very long day I'm sure. Dr. Davis was so sweet and compassionate dealing with Max. They called the next day to check on him, and even a few days after. This second time we were literally driving on the side of a mountain coming home from vacation, and told if we can make it to them by a certain time, immediately come in. Somehow my Yorkie Bandit had swallowed fluff from his bedding. This time I was greeted by Dr. Neuman. We went over several different options for him, and was ultimately sent home with instructions and Dr. Neuman's personal email to keep in touch. As of this review he is still having issues and even though Dr. Neuman isn't in the office this weekend, he is conversing with me about follow up treatment. Did I mention on his day off?! I will FOREVER be a customer of St. Charles Animal Hospital. I can't say enough amazing things about them. Jennifer S.
We recently had to take our dog Rogue in to the vet because she wasn't feeling well. Dr. Neuman was wonderful with her, and took the time to explain his reasoning for each part of the exam. He gave us several different treatment options and explained all them to us thoroughly. I always leave these appointments having learned something and knowing that my dogs are getting the best care available. I highly recommend this office to anyone looking for care for their pets. Every member of the staff has displayed a genuine love of animals and they're good with people, too! Cassandra C.
I have taken my chiweenie Gibson to this vet for over 5 years. The staff are always friendly and make you feel very comfortable. The waiting area is always clean and they provide snacks and drinks while you wait. Gibson usually sees Dr. Davis or Dr. S. They are both very supportive, detailed oriented and genuinely care about Gibson. Gibson has had a disc issue for over a year. He has had to have several laser treatments that have helped him tremendously every time he has a flare up and is unable to walk. Missy who is an assistant is THE BEST! I request her every time I take Gibson into the office. She is very polite, respectful, caring and does a phenomenal job with Gibson who is extremely anxious and has behavior issues. Unfortunately, Gibson has had a recent flare up with his disc issue. I was terrified that this would be the time I would hear that he would need the typical back surgery that is common with his breed. We had Dr. Neuman who I have always heard great reviews about but had yet to meet. He is by far MY FAVORITE veterinarian. He was very professional and made me feel comfortable about Gibson's reoccurring back injury. Dr. Neuman was very thorough, provided a ton of helpful information and was very optimistic that Gibson would be okay. I was a nervous wreck going into the office but once I started talked with Dr. Neuman I was instantly put at ease. He was very honest and provided excellent tips on how to treat Gibson's life long injury. I HIGHLY recommend this animal hospital for any pet. Dr. S and Dr. Davis are great but from now on I will request Dr. Neuman. He is truly phenomenal along with the assistant Missy. Thank you St. Charles Animal Hospital for the continuous positive experiences and the support you have provided Gibson and myself! We can never thank you enough for the amazing experiences and miracles you have done for Gibson! Sarah W.
Best experience we've had at the vet yet! My boyfriend and I are new to the Waldorf area and have been searching for a vet who could help our 1 year old border collie mix, Lyla, with her constant scratching and reoccurring rashes. After previously trying 2 other vets in the past 8 months who refused to provide her any meds or provide a proper diagnosis we came across St. Charles Animal. From the time we scheduled our visit to our first appointment everyone was very friendly and professional. Immediately upon seeing Lyla, Dr. Davis and her Tech Marissa determined she had an infection and an allergy problem. They provided meds which have already showed improvement and thoroughly explained the process of how we can resolve her allergy issue. They made sure Lyla was comfortable and kept her calm through the whole visit which in turn eased our nerves as well. Just 2 days later, we have a happy puppy who's already stopped scratching. Thank you to all the staff here for making us very happy pet parents! Lyla's already looking forward to her next visit. Sabrina A.
Love this place would not take my dogs anyplace else. Everyone is professional and kind and really care about you and your pet. Best place!!! Charlene B.
St. Charles Animal Hospital has provided my puppy consistent, excellent care over the past six months. The front desk staff is friendly, welcoming and efficient. We have health insurance for our dog and the staff cheerfully have helped us navigate any snags in the claims process. The doctors are generous with their time and knowledge. Dr. Neuman, in particular, offers thorough explanations of the problems and solutions. No question goes unanswered. We are thankful for the use of laser surgery that makes healing easier. A great practice that I recommend without reservation. Paul D.
I felt comfortable the second I walked into St. Charles animal hospital! They greeted me immediately after walking in, extremely friendly, extremely nice outgoing staff! Tech was Awesome Dr. Neuman was remarkable absolutely amazing!!! So friendly didn't try to sell me on anything I didn't need. They explained everything in terms simple to understand!! Making St. Charles Animal Hospital mine and my dogs new "home"! Thank you St. Charles Animal Hospital!!! Heather J.
Love this place - They have taken care of 3 of my animals. they are always so kind and compassionate and take such wonderful care of my furbabies. I wouldn't take them anywhere else and always highly recommend them. They go above and beyond for you and your pets! Patty V.
Yesterday I took my newly adopted kitten in because he wasn't feeling good. Needless to say the facility and the staff were amazing. The receptionists were friendly, welcoming, and warm towards me. The best of all were my little guys vet technicians, they went above and beyond to make him feel comfortable while they checked him out. In addition they were more than willing to answer all my questions and help teach me things to keep my guy safe and healthy. I would definitely recommend taking your fur babies in to be treated here. Thank you so much for helping Vinny feel better! Zoe H.
Relocated new to the area and started looking for a Vet to care for my family member due to signs of a breathing issue. We stopped in as we saw the sign at the entrance of the roadway and was hoping they would help and not point us to another location like a couple of previous ones had. They took my dog in with no prior scheduled appointment. Dr. Neuman not only provided a clear diagnosis but presented all options and provided me in my family on how to make my 10 year old dog's life more comfortable as well as great education on what was happening, to include listening to his heart so we could hear the issue. The Doc provided a prescriptive pharmaceutical regiment as well as peace of mind for my wife and daughter. Dr. Neuman and his staff were all caring, empathetic and extremely professional. The pharmaceutical regiment was not costly and the office visit fair in price. Though it was clear there was no full cure, it was clear we still had some time with him. Also upon paying my bill the staff had heard that I was Military and they provided a discount. First time in my life I had ever received anything like that from a Vet clinic. Dr. Neuman and this hospital have made me and my family a patron for life or as long as we are in this area. Thank you for everything in this time of change. Facility was clean and comfortable. John E.
The staff are very friendly and organized. The facility is nice. Dr. Neuman is wonderful, and all of the techs are too. We have been very pleased with the quality of care and expertise provided. We have used St. Charles Animal Hospital for luxating patella diagnosis and surgery, ear infection, wound care, vaccinations, and general health concerns. Their level of care and services provided for our pup are what we'd expect for ourselves. Nicole P.
St. Charles Animal Hospital is a great facility. We have 3 pets which we have had cared for over the years, and every time the staff is considerate of financial restraints and always give quality care and service. Dr. Neuman's sense of humor is delightful, especially in times of stress. Thank you to the staff and especially to Dr. Neuman and to Angela. Mia T.
This review speaks to the care I have received from Dr. Neuman and his office staff. Dr. Neuman is currently treating my four elderly cats. If you are looking for a professional and caring vet, he is both. His thorough explanations of all procedures is a welcome relief to any pet owner. There is never any push to do anything, but he presents the pros and cons. The emphasis on pain management after surgical procedures was extremely important to me. My cats were handled with respect and gentleness. I could always reach him for answers to my questions. Everyone I came in contact with was exceptional. What makes a difference in this office is sufficient staff handling the variety of jobs that need to be done so the customer does not feel left hanging or rushed. The vet techs were knowledgeable, and the front office runs with calm precision. Anyone who has ever visited a vet's office where it is a mad house will appreciate how this office runs. A small but important touch is cats and dogs have opposite sides in the waiting room. I also feel that if anyone has any problems with how their pet is handled or the treatment they receive, Dr. Neuman would want to know about it. His emphasis seems to be on care to your pet and YOU. I've been elsewhere, but as long as Dr. Neuman is practicing, he will be my choice. Sharon F.
Wonderful group of experts, very friendly, kind and trustworthy. I feel totally confident entrusting them with the care of my pets. Highly recommend. Rachel B.
Best Hospital in Waldorf for animals. Maurice H.
Just moved to the area and thought I would give them a try. I have found my new Vet. John E.
I found St. Charles Animal Hospital to be a very good place to take my pets. The staff is very friendly...the veterinarians are thorough, great with my dogs and there prices for services are reasonable. This is an over all Wonderful place to take your pet!! Patricia L.
I found St Charles Animal Hospital by mistake and it became a happy one. The doctors, tech vets and staff are all nice and they love on your pets like no other that I've seen. I still take my baby there even though I'm not in the area anymore. Linda B.
Called March10 & got same day appointment. Dr. Davis & tech were great helping my fur baby. Set up his procedures with them. Got great service from the front desk to the doctor& tech. Everyone in here are friendly & enjoy what they are doing. So grateful they were able to help. Definitely would recommend this place for your feline or canine. Mary W.
I would not trust my babies to anyone else! The doctors here treat them as though they were their own. Love the service and compassion. Haven't found any other vet that comes close. Yeldez R.
My cat does NOT like to be handled. He can be rather difficult. The Dr.and Technician handled my cat quite well. They were able to get an x-ray, administer an IV of much needed fluids and get a blood sample. That's a LOT for my cat. I appreciate the kindness and patience show to my cat. He can be a quite disagreeable. I'm also very thankful for the attention to my concerns. I don't know who can get a cat to take a pill, but me nor my husband nor my son can. So they called the company ordered a liquid version for me. We truly appreciate that level of professionalism. We've been with St Charles Animal Hospital for several years now. Pam C.
St Charles Animal Hospital is wonderful. I have been bring my cats there for years. The staff is so friendly and they treat your pets as if they were their own. The doctors are great too....they are very knowledgeable and are make sure you know and understand everything they are doing when you bring in your pets. I would recommend St. Charles Animal Hospital to anyone looking for a veterinarian. Anita B.
I have been going to ST. Charles Animal Hosp.for many years and I can say without a doubt it will be sad days when Dr. Neuman and Dr. S retires. they have and are still giving. the most excellent and upmost care of my pets that I could receive anywhere. i'm truly thankful for the doctors and all the staff that works at this clinic. Thank you so much and god bless you all. Susan P.
My dog wasn't feeling well, I called on a Saturday morning and they gave me an appointment within the hour. Dr. Smiley was awesome! He was very patient with me and my little Sasha. She tends to get very excited when at the vet. He answered all of my questions in great detail. St. Charles Animal Hospital make you feel like you're a part of this wonderful family/atmosphere that they have going on there. We love this place. Never had any problems in the five years we've been here. Jackie R.
Dr. Neumann is awesome whenever I bring my problem dog Tico in he and his staff are friendly and tend to his needs in a caring way. I can always depend on excellent care and service. I highly recommend this hospital. Ernestine D.
LOVE this practice! All of the doctors are very friendly and efficient. My dogs can be a bit of a hassle, but they have always worked so well with me and the dogs to make for a great experience. Cayla L.
I moved to Waldorf a year ago. I am so happy that I found new vet services at St. Charles Animal Hospital for my two dogs, whom I love dearly. The staff is wonderful and the doctors are excellent. Sharlene W.
They were very nice and friendly, and remind me a lot of the vets office I had in WA. I saw Dr. Siskovich. She listened to my opinion on my dogs' issues and the office great about letting me know about how much things would cost before we went forward. I will definitely be coming back!
I've had nothing but good experiences at this office. At our latest visit, the Technicians and Dr. Siskovich were absolutely wonderful. My pitbull, Holly, loved all the attention she got - they really made her feel comfortable. It's the same no matter which of my dogs goes to the vet. They are all warm, caring people who really love the animals they see, which is important to me in a vet. After all, we can't explain to our pets why they're there, so it's nice that the staff really tries to make them as comfortable as possible. Cassandra C.